"Visit to A&E with special needs son"

About: Southmead Hospital

Our son was taken to A&E [by his care home] as a precaution following 2 severe seizures,and possibility of head injury.My wife and I attended and we were both very happy with the care and attention David was given. He had numerous tests and a scan and we were kept informed at all times of what was going on. Later that evening he was allowed home, although the hosp. were quite happy for him to stay should we have felt it was better for him.

All the staff we came into contact were excellent, being both friendly and professional.

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Responses

Response from Southmead Hospital

Dear Anonymous – thank you for posting your comments about your son’s care at Southmead A&E earlier this month. I am pleased to learn that your experience was so positive. Your comments will be shared with the team.

Kind regards – Steve Sykes

Advice and Complaints Team.

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