Posted by Andi
I had an appointment scheduled today at 3.15pm. I received a phone call at 1.50pm, just as I was about to leave home, to say that the appointment was cancelled as the consultant had decided not to see any new patients and a new appointment can't be rescheduled as they don't have a new consultant yet. According to the person who called me I should have been called several days ago.
So, I booked an afternoon off work, paid a childminder to collect my children from school and got 1.5 hours notice to cancel with no timeline to reschedule an appointment I've waited a month for.
VERY POOR SERVICE!