"Bowel Cancer Surgery"

About: Heartlands Hospital / Colorectal surgery

(as the patient),

I met with my surgeon Mr Hawash in October when he outlined my options and the procedure to deal with my tumour.

He and his team operated on me on Friday 13 November (no more superstition about that date) and my recovery for the next 3 days was in ward 10.

I cant speak more highly of the skills of Mr Hawash and his team in removing my tumour and the superb care of the nursing staff of ward 10.

I am grateful beyond words for the skills of all concerned but in particular for the expertise, kindness and concern of Mr Hawash and his team at Heartlands.

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Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust

Dear Dodgyknees

Thank you very much for your comments regarding your patient experience under the care of Mr Hawash and the nursing team on Ward 10 at Heartlands Hospital.

I am so pleased to read that you received superb nursing care from the team on Ward 10 and in particular you received excellent care from Mr Hawash and his team.

I will be delighted to highlight your comments to your surgeon Mr Hawash, and to Senior Sister Liz MacNassor, Ward Manager for Ward 10, who will be thrilled to share your positive feedback with all of their teams.

Once again, thank you for taking the time to provide your comments, patient feedback is extremely important to us.

I do hope you are continuing to recover well from your surgery and please contact Patient Services on 0121 424 0808 if you require any other assistance or information.

With kind regards

Marie Helebert

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