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Care Opinion

Thank you for helping me so quickly.

Story from nhs.uk

"Thank you for helping me so quickly."

About: Royal Victoria Hospital (Folkestone) (Folkestone)

I visited the walk-in centre suffering from breathing difficulties.

The staff on reception immediately got a wheelchair for me and I was seen at once.

I was examined, given an ECG and a referral was arranged within minutes.

The staff were professional, thorough and calmed me down (I was terrified) which helped a great deal.

I will be having further tests to find out what is wrong.

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Responses

Response from Sally Smith, Chief Nurse and Director Of Quality, East Kent Hospitals University NHS Foundation Trust 8 years ago
Sally Smith
Chief Nurse and Director Of Quality,
East Kent Hospitals University NHS Foundation Trust

Submitted on 06/12/2015 at 08:00
Published on Care Opinion at 09:41

picture of Sally Smith

Thank you so much for taking the trouble to post this kind feedback. I am so pleased that you received timely and thorough care that was helpful and compassionate. I do hope your further tests go well and that you are recovering quickly and feeling better.

Best regards,

Sally

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