"Pleasant professional staff"

About: Wishaw General Hospital / Endoscopy

(as a staff member posting for a patient/service user),

Absolutely everything was done well.

Very little waiting time

Pleasant and professional staff

Nothing could have been done better

I cannot fault any part of my attendance at wgh

Many thanks

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Responses

Response from Karen McLelland, Senior Charge Nurse for Day Surgery and Endoscopy, Wishaw General Hospital, NHS Lanarkshire

Dear Tam

Thank you so much for your lovely comments when you attended Endoscopy.It was nice that you had a positive experience with very little waiting time and that staff were pleasant and professional.Staff are aware of how waiting can lead to anxiety.

I will pass your comments on to my team and I am sure they will be grateful to hear such positive comments.

Again many thanks.

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