"Painful traumatic hysteroscopy"

About: Birmingham Women's Hospital / Gynaecology

(as the patient),

2 years ago I underwent an outpatients hysteroscopy in Birmingham Womens hospital. I was told it was just a bit uncomfortable so took their word for it, I was offered no pain relief and was told it wasn't available. The procedure was to remove a polyp. It was one of the worst experiences of my life in terms of trauma and pain and I still feel traumatized from the experience now. I think I may have got over it better if I had not been left in pain and discomfort since, I have had endless tests but nothing can be found but I feel I have sustained scar tissue inside as if I've been burnt and the scar tissue is pulling on nerves inside. I have just had to learn to live with it but it has changed my life for the worse, I had bi polar electro surgery and have since discovered that some have been used on a too high setting in BWH. It is a barbaric procedure and should be looked into. I have given birth to 2 children so am in no way a baby, but I think this procedure is putting women through unnecessary suffering.

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Responses

Response from Amy Maclean, Head of Patient Experience, Birmingham Women's NHS Foundation Trust We have made a change

Thank you for taking the time to post your comments. We are so sorry to hear about your experience and that your felt let down by our service. We are disappointed as your experience does not reflect our Trust values, where we pride ourselves on our professionalism and communication skills.

We value all comments as it helps us to continuously improve our service. Unfortunately in your experience you weren’t offered any pain relief and for this I apologise. Due to this being two years ago, I can confirm that our practice has developed. We have now implemented into our routine practice a variety of pain relief. We have also opened a recovery area with recliner chairs and refreshments for patients to use post procedure. We have received positive feedback for this facility.

To ensure our patients receive the best possible care, we regularly audit our work and a recent randomised trial was carried out in our department looked at polyp removal in the outpatient setting. The results showed, it was far safer to have the procedure carried out as an outpatient than having a general anaesthetic and was the preferred setting of over 80% of patients. A further trial looking at polyp removal, demonstrated the Hysteroscopic Morcellator to be associated with less pain and more acceptable in the outpatient setting than electrical resection and therefore, we have introduced this modality.

We are committed to improve our patient experience and therefore we appreciate you bringing this to our attention. I hope you find it helpful to know that we have put improvements into place to ensure your experience is not repeated.

Thank you.

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