"FIRST CLASS SERVICE"

I had a gastroscopy today at this Hospital, staff are faultless, explained everything in clear detail and offered choices, i.e. with/without sedation.

Due to equipment shortage (not their fault) was offered the latest gastroscopy by nasal passage and although the procedure is a little alarming and quite uncomfortable was totally reassured by the manner of all the staff involved.

I did wait quite a while for procedure to be done but felt at the end of the procedure that I had made correct decision.

I was also told the result by the surgeon carrying out the procedure on the day which was very comforting.

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Responses

Response from Blakelands NHS Treatment Centre

Many thanks for your feedback.

I apologise for the time delay in a response, and more so for the delay.

We have revised the service during this time.

Kind Regards

David Munt

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