The District nurses were to visit my wife at 9: 30 pm. I kept contacting the Single point of access. Each time I got fobbed off with the excuse that they were delayed and running behind schedule. I rang again at 11: 30 pm and got the same response. I then rang at 12: 15 am by now I was getting tired and fed up of not getting a proper answer. I then went to bed at 12: 45 am and still nobody came.
The plan was, and our GP liased with the Nursing team, that our carer would take the dressings off my wife’s legs and apply some treatment cream and then the nurses had agreed to come and re dress the legs and the carers would then come the following morning and strip wash the cream from my wife’s legs and have the nurses come and re dress the legs.
My wife is in pain now because her leg ulcers are not being properly protected.
I myself have had very little sleep. I am far from happy with the service or lack of the service.
"Inadequate Service"
About: Locala Community Partnerships CIC / District nursing Locala Community Partnerships CIC District nursing Batley WF17 5PW
Posted by johnboy412000 (as ),
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Update posted by johnboy412000 (a relative) 8 years ago