"awful service"

About: Birmingham Children's Hospital

patronsing is understatement are the delays are immense

Story from NHS Choices

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Response from Birmingham Children's Hospital

Hello and thank you for sharing your experience, I am sorry that it was not such a positive one. We strive to always provide the best care we can and so would welcome the opportunity to discuss this further in order to see how we could have made it better for you. If you wish to, would you please contact our Patient Experience Team on 0121 333 8403 who would be very happy to talk to you.

With kind regards,

Janette Vyse

Deputy Head of Nursing

Patient Experience Lead

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