"I had surgery for breast cancer ..."
About: Darent Valley Hospital Darent Valley Hospital Dartford DA2 8DA
Posted by Elaine Coates (as ),
What I liked
I had surgery for breast cancer in July and I'd like to express my thanks to everyone on the Breastcare Team. The nurses have been incredibly supportive and helpful and my consultant explained my results and proposed treatment clearly. I was also well-cared for on Redwood ward when I had to be re-admitted for a wound-site infection.
What could be improved
The only member of staff who was unhelpful was a receptionist on the main Outpatients desk when I was attending for an appointment with my consultant. Their attitude was brusque and dismissive when I asked about waiting times. I didn't take it further at the time as I didn't want to add to my stress levels and the rest of the staff more than made up for this one "glitch".