"Praise for my doctor"

About: Royal Preston Hospital

I have nothing but praise for the doctor who treated me. I can honestly say they are the nicest doctor I have ever met who works in a large hospital, with them you are a name, not a number. They have great expertise in their field and I wholeheartedly put my trust in them. They are very polite and courteous with a lovely 'bedside manner', a great doctor.

When I asked them if I could transfer to the Clinic at Chorley Hospital because of family reasons they did not hesitate, even though I knew it was already overflowing.

On my own personal downside, on my latest visit to the clinic they told me they were leaving the Royal Preston - it spoiled my day.

Story from NHS Choices

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to provide your kind feedback. It is always extremely pleasing to hear that the care provided was of the standard we aim to offer all our patients.

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Response from Royal Preston Hospital

Thank you for taking the time to tell us of your experience. It's always extremely pleasing to hear that the care and support provided was of the standard we aim to offer all our patients. Please be assured that your kind comments have been shared.

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