"I desperately wanted some help"

About: PSS Seel Street

(as a staff member posting for a patient/service user),

I found the health trainer service to be awful. They weren't helpful at all & just gave me a load of sheets to take home. I'd asked for advice about the gym on prescription and I was just ignored & when I mentioned it again in the next appointment, they didn't have the paperwork. For somebody who has depression, this was a hard thing to ask about & I desperately wanted some help but now I have given up again & will be back to square one.

Posted by Healthwatch Liverpool on behalf of an anonymous member of the public.

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