This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Many thanks for a very good service

Posted By verysatisfiedpatient

"Many thanks for a very good service"

About: Crosshouse Hospital / Accident & Emergency

(as the patient),

Just want to say how good your accident and emergency staff were when I was there last Friday. The staff were not only extremely efficient but very caring in their manner when dealing with my dislocated shoulder. In fact everyone was excellent. Many thanks for a very good service.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 24/11/2015 at 16:32
Published on Care Opinion on 25/11/2015 at 08:44

picture of Eunice Goodwin

Dear verysatisfiedpatient,

Ouch, that must have hurt, I hope you are ok now. I vey pleased you found your care to be so good and I will be delighted to pass this to the team to let them know how good you felt your care was. Thank you for taking the time to let us know.

Best wishes and a very rapid recovery,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k