"Breast Reconstruction"

About: Queen Victoria Hospital (East Grinstead)

Well this is the second time my wife has had her Breast Reconstruction cancelled in the last year and they don't seem to be that bothered about it. My wife is a very strong person usually but I think that it is starting to affect her. I'm a great supporter of the NHS as a whole but now I don't see any reason to cheer their cause.

Too many chiefs and not enough Indians!

Story from NHS Choices

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Response from Queen Victoria Hospital

Dear Anonymous

Thank you for taking the time to post your comments. This is not the experience that we aim to provide at Queen Victoria Hospital and we would like to apologise for that. It would be helpful to discuss the issues you raised, in order to investigate the cancellation of your wife's surgery. Please could you contact me either via e-mailing PALS@qvh.nhs.uk or by telephoning me directly on 01342 414355.

Kind regards,

Nicolle Ferguson, Patient Experience Manager

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