"Suspected heart attack incident"

About: Queen Alexandra Hospital

At 0100 or thereabouts ambulance called.First responder arrived within 10 mins quickly followed by the ambulance.They were brilliant and decided I should be admitted to A&E.

On arrival I was seen by nurses and a little later by the duty doctor.This was Sat morning so it was pretty chaotic in there.I Was taken into serious cases ward where I was visited by a Cardio consultant and transferred to CCU.where I was wired up and bedded all by about 0330.All the staff I had contact with were cheerful attentive and caring..I stayed in for five days during which time I was visited by consultants,had an angiogram and numerous blood tests.When it was decided to discharge me I was given advice,medication and a form telling me what had gone on from the consultant.in the CCU I could get acuppa at any time and the staff (day and night ) were always willing and helpful.The food was fine and I the whole experience was a credit to the CCU staff.I think the contract cleaners should be better supervised (the nursing staff have no time for that in the mornings)

Well doneCCU andQA.An excellent performance!

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Responses

Response from Queen Alexandra Hospital

Thank you for taking the time to share your positive feedback with us, which will be shared with the staff involved. We are so pleased that your experience in the Cardiac Care Unit at Queen Alexandra Hospital was such a positive one and wish you well with your recovery.

Should you ever wish to share your views, good or bad, about the hospital at any time then please e-mail our Patient Advice & Liaison Service on PHT.PALS@porthosp.nhs.uk or telephone 0800 917 6039

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Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust

Thank you for taking the time to share your positive feedback with us, which will be shared with the staff involved. We are so pleased that your experience in the Cardiac Care Unit at Queen Alexandra Hospital was such a positive one and wish you well with your recovery.

Should you ever wish to share your views, good or bad, about the hospital at any time then please e-mail our Patient Advice & Liaison Service on PHT.PALS@porthosp.nhs.uk or telephone 0800 917 6039.

  • {{helpful}} of {{total()}} people think this response is helpful