"i cannot fault the excellent service ..."

About: John Radcliffe Hospital

(as the patient),

What I liked

i cannot fault the excellent service i received from the hospital. all staff from bottom to top were lovely. the place was spotless, and continually kept so.

well done to all staff , and also the management who have helped set this up . many thanks !

What could be improved

the only problem i found , was not knowing how long i would have to wait for an operation after being diagnosed , this was quite stressfull. but i appiciate that it would be difficult to find a solution to this .

Anything else?

better than most holiday inns !

please pass these results on to the general manager , with my deep thanks !

Story from NHS Choices

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Responses

Response from John Radcliffe Hospital

The Oxford University Hospital NHS Trust is currently reviewing historic comments placed on NHS Choices and we note you made a comment in 2009 which was not responded to. The Trust takes both positive and negative feedback recieved from patients, or their families, seriously and, whenever possible, we use any learning gained to improve the service we provide. Should you wish to contact the Trust regarding this comment or any other service you have received since, please do not hesitate to contact the Patient Advice and Liaison Service on palsjr@ouh.nhs.uk or telephone 01865 221473.

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