"Ward was light and airy and I ..."

About: The Great Western Hospital

(as the patient),

What I liked

Ward was light and airy and I had a beautiful view out of a large window.

What could be improved

More frequent availability of drinks. Nightime nurses should have kept the ward quiet during sleeping hours rather than talking loudly at their desk.

Anything else?

Follow up consultation as an out patient was very poor, hour long waiting times, followed by a 2 mins consultation where the doctor hardly looked at me and then issued inaccurate information to my GP.

Story from NHS Choices

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