"Visit to the walk-in centre Tuesday 17/11/2015"

I attended the walk-in centre today at 1015 with my wife who had been unable to get a doctor's appointment with our own GP until Friday.

The reception/triage staff were very helpful and polite.

My wife who, since the previous Saturday had been suffering from a possible inner ear infection was seen within the hour by the Nurse Practitioner who conducted an initial but thorough examination and recommended a proper full diagnosis by a GP.

Following a brief phone call with our own GP practice, the Nurse Practitioner made an appointment for 10:40 AM tomorrow.

I cannot commend the Nurse Practitioner highly enough. The Nurse Practitioner was courteous, professional and compassionate and provided first-class service recommending non-prescription drugs to alleviate the dizziness.

The Nurse Practitioner also provided a letter for our GP to take to the appointment.

Thank you so much.

You are an asset to the NHS and to the Barking Walk-in Centre in particular