"Visit to the walk-in centre Tuesday 17/11/2015"

I attended the walk-in centre today at 1015 with my wife who had been unable to get a doctor's appointment with our own GP until Friday.

The reception/triage staff were very helpful and polite.

My wife who, since the previous Saturday had been suffering from a possible inner ear infection was seen within the hour by the Nurse Practitioner who conducted an initial but thorough examination and recommended a proper full diagnosis by a GP.

Following a brief phone call with our own GP practice, the Nurse Practitioner made an appointment for 10:40 AM tomorrow.

I cannot commend the Nurse Practitioner highly enough. The Nurse Practitioner was courteous, professional and compassionate and provided first-class service recommending non-prescription drugs to alleviate the dizziness.

The Nurse Practitioner also provided a letter for our GP to take to the appointment.

Thank you so much.

You are an asset to the NHS and to the Barking Walk-in Centre in particular

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Response from Barking Hospital

Thank you for taking the time to provide feedback regarding one of our services, it is only through feedback such as yours that we can continue to improve the services that we provide.

I will ensure that your positive feedback is shared with Barking & Dagenham Integrated Care Directorate and I would like to thank you again for your kind words

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