"My 4 year old son"

About: North Manchester General Hospital / Trauma and orthopaedics

(as a parent/guardian),

I took My 4yr old son to NMGH after a fall although he didn't cry I knew by the look in his face he was in trouble!

I immediately took a taxi to NMGH on seeing the doctor I was told there was nothing wrong with My Son as he wasn't crying! However I demanded an X ray.

After the xray I was told every thing looked fine to bring him back to fracture clinic on Monday. This was a (Saturday). On the Monday I took him back to fracture clinic where he was asleep in his pushchair. I was told by the doctor there was nothing wrong with him and he insisted I didn't wake him up however he happened to just move my son's arm and he stored in pain crying out Mummy! The Doctor Then Proceeded to Tell the nursing assistant to give me a cuff and sling and send me on my way. However they didn't even have one of those to fit him. The nursing assistant I guess could see I was furious and asked was I not happy I told her straight I wasn't so she said we'll this is your baby go back in and tell him! I did this but it fell on deaf ears! On leaving the hospital I was so furious and upset knowing there was something wrong with my child I took him straight to MRI for a second opinion. They emailed NMGH for my son's xrays which was looked at by 2 doctors I was then called to look at the xray myself and to my horror was told My son had actual broken his elbow. By now to late to plaster I was told my so would not be able to do any activities for 6 weeks! Try telling a 4yr old boy who's passion is football he can't play football jump around run etc. . It was horrendous when I took him back to fracture clinic 3 weeks later the orthopedic surgeon said who exactly told you this child didn't have a break? Had I seen him first he most definitely would of been in plaster!

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Response from North Manchester General Hospital

Thank you for taking the time to leave your comments. We apologise that on this occasion we did not meet your needs.

We strive at all times to deliver the highest possible standard of care. We will use your comments to make improvements and forward your comments to the relevant area.


The Pennine Acute NHS Trust