"Dislocated shoulder"

About: Wythenshawe Hospital

I dislocated my shoulder quite badly and visited Wythenshawe on Sunday 15th November! The service and care was amazing! I was taken care of initially by staff members who were kind, very gentle and shows professionalism with myself, they demonstrated empathy and really made sure I wasn't waiting long to be treated. I was X-rayed immediately and was given pain killers. We didn't think it was dislocated till the X-rays returned and confirmed my worst fear! As soon as they saw how scared I was about the next set of treatment, they really calmed me down and stayed with me throughout the process of having my shoulder popped back into the joint! The whole team who assisted me were fantastic including the doctors who gave me great drugs to take away the pain and actually performed the procedure! I will always be grateful! This team of professionals deserve recognition and thank you for looking after me so well! Keep up the great work, you're all an asset to the NHS!!!

Story from NHS Choices

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Response from Wythenshawe Hospital

Thank you for taking the time to post your comments on the NHS Choices website and please accept our apology for the delay in responding to you.

We are pleased that you found the care and treatment provided of a high quality and your comments will be forwarded to the appropriate Manager in A&E who will share them with the relevant staff.

Members of staff are always appreciative when a patient or relative takes the time to give such positive feedback.

Kind regards

Patient Experience Department


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