"Staff were great. Room was cold"

About: Grantham & District Hospital / Trauma and orthopaedics

(as the patient),

The staff were very friendly and professional and I was well looked after. The accommodation however was very cold

e. g. side room 4, day room, toilet and shower. I was provided with an extra blanket and electric radiator

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Response from United Lincolnshire Hospitals NHS Trust

Dear Nile904,

The underfloor heating is not always enough, and we are aware of this, which is why we are able to get heaters to boost the heating when requested.

Unfortunately I can't change this and get radiators in the side rooms - but we appreciate your comments as it does help other patients – and we are very appreciative of the “staff are great” comments – thank you.

Julie Record

Ward 2 Sister