"NHS versus NHS 111"
Posted by MickL (as ),
I have suffered occasional ectopic heartbeats for more than thirty years. Over the past month, "occasional" has changed from two or three times a day to two or three times a minute. I rang 111 to see if this was cause for concern. I was advised to "Go to A&E within the next hour. Do not drive. "
I presented myself at A&E, related the above tale, to be met with rolling of eyes and weary shaking of heads. It seems my problem, much as I suspected, was NOT urgent. I have absolutely no complaint against A&E at Lincoln Hospital. I was seen promptly, with due respect and courtesy. It feels like there is a vast disparity between two branches of the NHS and how they react to my symptoms. NHS 111 are making work for A&E. That cannot be in anyone's best interest.