"I was refered from my local hospital ..."

About: Liverpool Heart and Chest Hospital

(as the patient),

What I liked

I was refered from my local hospital to have a Bivent implanted as it was a specialist device. I had the operation within three weeks of the referal and was treated with the upmost respect and dignity compared to my local hospital. Information was provided at a level that I and my partner could understand. I cannot thank all the staff enough and this was the cleanest hospital I have ever been to.

What could be improved

After great thought nothing.

Anything else?

Food on the day ward was good and the best care I have ever received from any NHS hospital. I would recommend this hospital to anyone even if it is a distance to travel to, as it is the best in every respect.

Story from NHS Choices

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Response from Customer Care Manager, Liverpool Heart and Chest Hospital

Thank you very much for you positive comments regarding the care and treatment you received at Liverpool Heart and Chest Founation Trust.

All patients views are an important measure of the quality of services we provide.