About: King's Mill Hospital

My daughter in law had an appointment at King mill hospital on Sunday8November for an M R I for a suspected stroke. On the 7 November she received a letter cancelling her appointment because she didn't answer her phone to confirm her appointment.

1. She is not allowed to use her phone at work 2 she shouldn't need to confirm her appointment 3. She had to take a day off work to go to this appointment 4. Does this hospital really care about the well being of patients in view of the seriousness of her need for this M R I. I don't think so!

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Response from King's Mill Hospital

Dear reviewer,

We are very sorry to hear about your daughter-in-law’s experience in the Diagnostic Imaging Department at Sherwood Forest Hospitals. We would like to look into the matter to investigate your concerns further.

If she is happy for us to do so, your daughter-in-law should contact PET@sfh-tr.nhs.uk or telephone 01623 672222.

Kind regards,

Communications Team Sherwood Forest Hospitals.

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