"Nurse said she was too busy to treat my sister"

About: North Middlesex Hospital

(as a relative),

My sister is on amu ward with terminal cancer and was shocked and appalled at the rudeness of some of the nurses! One nurse in particular left my sister with no oxygen for hours, they gave her wrong medication that made her look like she was buzzing. Was hallucinating and pulling out her needles and still none of them helped!

She said she was too busy to treat my sister and was rude to all the family. It's disgusting that your hospital allows these rude people to continue working in such a sensitive situation. I'll also be making a complaint through my m. p

Do you have a similar story to tell? Tell your story & make a difference ››


Response from North Middlesex Hospital

Thank you for your feedback. I’m sorry about your experience of the ward and your sister’s care. I’m the matron of the acute medical unit. Please contact me by email so I can look into all the matters you have raised in detail. Please email smitchell11@nhs.net and I will get back to you directly. Many thanks.

  • {{helpful}} of {{total()}} people think this response is helpful