"The treatment was incredible"

About: East Surrey Hospital / Breast surgery Jarvis Centre

(as the patient),

I was sent a mammogram appointment at the Jarvis unit at East Surrey which was unexpected because I am in my 70s and I thought these scans were not available for over 70s. Within two days of the mammogram I received a letter recalling me to the Guildford Jarvis Centre where the tests were extensive and informative. The care and help there was amazing and I was given a follow up appointment for the following week. At that appointment I was advised that I had breast cancer and was immediately given an appointment to see Miss Waheed at East Surrey again for a week ahead.

Miss Waheed and the nurses explained the procedure and arranged an operation date there and then.

There was a nuclear injection arranged and I had a day case lumpectomy the next day.

The treatment was incredible and although there was a long wait on the day of the procedure everyone was very concerned and professional

The hospital in ALL departments was impeccably clean

At my follow up appointment I was seen early and given complete information about possible treatment and I am just about to have the next appointment with Dr Goh.

Thank you East Surrey - I was hoping to give my story to the Jeremy Vine show recently but unfortunately they ran out of time when I was put through to the studio!

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Lynda Filby, Matron, Surrey and Sussex Healthcare NHS Trust

Dear Dono,

Many thanks for posting such kind comments regarding your care in what must have been a very difficult time for you. We will ensure all involved in your care receive this lovely feedback. We hope you continue to make a good recovery.

Kind regards

Lynda Filby

  • {{helpful}} of {{total()}} people think this response is helpful