"neurology outpatients"

About: Seacroft Hospital

Attended the above clinic with my daughter. Found the Consultant to be clearly in a rush, rude, unsympathetic and my daughter was left feeling she had wasted said Consultants time.

Whilst we appreciate the stresses the NHS and its staff are under at the moment there is absolutely no need or place for such lack of communication and caring skills.

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Responses

Response from Leeds Teaching Hospitals

Dear Anonymous

This is not all the service we wish to offer and I'm sorry your daughter was made to feel that way. If you would be happy to provide more detail so that this episode can be investigated, please contact our Patient Advice and Liaison Service (PALS) team on 0113 2066261 or at patientexperience.leedsth@nhs.net wqho will be happy to take it forward for you.

Kindest regards

Rosie

Senior Nurse

Patient Experience Team