"Confidentiality issue"

About: University College Hospital

I was seen last night in A&E. I was very upset to find that the triage nurse had a screen open on their computer showing the names of everyone in the waiting area and the reasons they were there including a sexual assault case.

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Response from University College Hospital

Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience of A&E at UCLH. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042 so that we can look into this.

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