"Not good"

About: Queen's Hospital (Romford)

The A and E department left my son waiting for six hours before seeing him .He had a deep laceration on his nose which needed stitches ,but instead they used butterfly stitches and sent him home without painkillers. my sons own doctor has seen the wound and said that it should have been stitched and that my son will now be left with a large scar.

I went there once myself when i was in extreme pain ,i was given an ibuprofen tablet and sent home, after seeking medical advice elsewhere i was told i needed surgery ,which i have since had also elsewhere.

Story from NHS Choices

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Response from Queen's Hospital

Thank you for leaving your comment on NHS Choices. I am concerned to hear about your experience, and want to make sure this investigated. Please contact me through our PALS team on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours sincerely

Nadeem Moghal Medical Director

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