"Pain Management is a joke"

About: Southend Hospital

I have had the misfortune to have been under this department for over three years without any positive outcome at all.

The consultants are unwilling to listen or allow you to make informed choices about the care you should be offered, unless its being medicated to the point of not being able to function or talking to a councillor who quite frankly can't relate to what it's like to be in constant pain 24/7.

I refuse to tick boxes for doctors and consultants, so I am branded as being awkward.

I have been given two epidural injections by a consultant who clearly I discovered after the procedures had already been carried out, had no idea actually what he was treating.

Quite frankly I have no faith in Pain Management whatsoever and find some of their practices damn right dangerous in my opinion.

Story from NHS Choices

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Response from Southend Hospital

Dear Sir/Madam,

Thank you for your post and I am sorry to hear of your issues. I will ensure that I send your comments to the relevant department for them to review, this feedback is important to us and we need to know information such as this in order to make changes. Unfortunately on this occasion without personal identifiable information I personally am unable to look into your specific query but would suggest you contact our PALS Team for them to look into this and liaise with the pain management team on your behalf. PALS can be contacted via email at pals@southend.nhs.uk or you can call them on 01702 385333

Wishing you well for the future.


Louise McIver Patient Involvement Team

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