"What a Gem of a hospital"

About: Bishop Auckland Hospital

I attended Bishop Auckland Hospital Endoscopy Unit on Ward 20 today. I was to have a Colonoscopy and like many others very nervous about this procedure. From the minute I walked onto the ward I was treated with utmost respect and dignity from the guy on reception to the nurses who I encountered. They explained everything fully and were incredible at making me feel at ease.

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Response from Bishop Auckland Hospital

Dear Linda

Thank you for providing feedback on your recent admission to Ward 20 at Bishop Auckland Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Sister to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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