"Lack of Privacy"
About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
I am completed disgusted and upset by your lack of privacy and consideration of your patients.
I attended Russell hall for an Echocardiogram,
During my treatment there was an additional member of staff that was there dong work on the computer not related to my treatment this person was repeated in and out of the room and other members of staff kept coming into the room again this was not related to my treatment.
I was lay on the bed topless during all of these interruptions, it may be normal for your staff to see part naked patients but as the person on the receiving end I can assure you this felt intrusive and degrading.
At one point the person doing my treatment locked the door to stop the intrusion however the door was knocked twice so access could be gained.
The member of staff doing my treatment did apologise to me however nothing was said to the other members of staff.
This is the 1st time I have had to attend Russells hall for treatment that involved me getting undressed and I can assure you that I do not wish to repeat the experience. I may as well have had my treatment in the waiting room considering the lack of privacy that I was given.
I feel disgusted and violated and I could not leave your hospital quick enough