"Gynaecology long wait"

About: Heartlands Hospital

I was seen by a Gynaecologist on 19th May 2015 as an outpatient and was told I needed an ultrasound scan, still awaiting scan after 6 months wait! Still no news! I telephoned Secretary and they said they hadn't booked it and they would ask the Consultant to book it! That call was in August! Still waiting! In pain but still waiting!

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust

Dear Anonymous

Thank you for posting your comments about your experience at Heartlands Hospital.

I am sorry to read that there has been a delay in arranging further investigations following your initial consultation.

I would like to look into this matter further but would need some information from you.

Can I please ask you to contact me on 0121 424 0808 or by email:

marie.helebert@heartofengland.nhs.uk

I hope this is acceptable and I look forward to hearing from you at your convenience.

Kind regards

Marie Helebert

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Response from Heartlands Hospital

Dear Anonymous

Thank you for posting your comments about your experience at Heartlands Hospital.

I am sorry to read that there has been a delay in arranging further investigations following your initial consultation.

I would like to look into this matter further but would need some information from you.

Can I please ask you to contact me on 0121 424 0808 or by email: marie.helebert@heartofengland.nhs.uk

I hope this is acceptable and I look forward to hearing from you at your convenience.

Kind regards

Marie Helebert

  • {{helpful}} of {{total()}} people think this response is helpful