"Acciden and Emergency and Critical Care ward"

About: Furness General Hospital

My husband was admitted by ambulance on 16th October.

When I arrived by car a few minutes later I was taken to a private waiting room and offered tea or coffee. A doctor came to see me then a registrar; both were very polite and kind explaining that my husband was critically ill and asking about my husband's wishes regarding life support and resuscitation should his heart stop.

I hadn't realised my husband was so ill so it was a bit of a shock but doctors and nurses were extremely understanding.

My husband was taken to the Critical Care ward where he was very well cared for and after a few days was much improved and was moved to another ward where unfortunately the care is nowhere near as good and about which I will write a separate review.

Story from NHS Choices

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Response from Furness General Hospital

Thank you for sharing your and your husband's experience of Furness General Hospital's A&E and Critical Care services. We have passed on your kind comments to the staff involved in your husband's care. Many thanks again and best wishes to you both. We will keep an eye out for your next review so we can address any issues or concerns you may have.

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