"Shocked by conditions in A&E"

About: Medway Maritime Hospital

Visited A&E for 2nd time in a week on 22/10/15. The cramped conditions due to building works were atrocious along with the requirement for a serioulsy ill elderly patient who arrived by ambulance and after bloods had been taken was wrapped in blankets to keep warm and made to sit in Reception for over 2 hours until receiving further treatment.

Story from NHS Choices

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Response from Medway Maritime Hospital

Thank you for taking time to provide feedback. Due to your comment being anonymous we are unable to look into your concerns in more detail. Please could we ask you to contact our PALS Team so we can investigate this further. You can contact the PALS team between 9am and 5pm Monday to Friday, by phone on 01634 825004 or 01634 830000 x5793 or by email at Pals@medway.nhs.uk

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