"Treatment of my elderly mother"

About: King George Hospital

I would like to thank all staff for their professionalism, care and courteous manner whilst recently treating my 91 year old mother.

She was admitted to A & E where she was not left alone for more than about 10 minutes without someone checking on her.

I saw 3 doctors within the space of 2 hours during her initial diagnosis, each with full explanations as to their speciality and objectives regarding her treatment.

She was transferred through MAU, Heather and Gentian wards during her 10 day stay.

All staff, medical, nursing and auxiliary were polite, knowledgeable and treated her with dignity throughout her treatment despite obviously being very busy.

Please pass on my sincere thanks to all concerned.

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Responses

Response from King George Hospital

Thank you for commenting on NHS Choices. I'm so pleased your mother received excellent care, and that you also felt supported at what must have been a frightening time for you all. The staff are always grateful for feedback

Yours sincerely

Wendy Matthews Interim Chief Nurse

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