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Terrible service

Story from nhs.uk

"Terrible service"

About: Dilke Memorial Hospital

I walked in with my daughter and nobody would even acknowledge us, we were told to sit down until someone could take our details , we waited half an hour still no acknowledgement somebody else walked in and they took his details straight away with that I decided to take my daughter else were, the service was terrible!

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Responses

Response from Dilke Memorial Hospital 8 years ago
Dilke Memorial Hospital

Submitted on 11/11/2015 at 15:31
Published on nhs.uk on 12/11/2015 at 01:30

Many thanks for taking the time to share this feedback. I am sorry to hear about your recent experiences at Dilke Hospital Minor Injuries Unit - Would you be happy to get in touch with our service experience team so we can get a few more details and look into this for you? You can contact the team on 0300 421 8313 between 9am and 5pm, Monday to Friday or email: yourexperience@glos-care.nhs.uk

Best wishes

The team at Gloucestershire Care Services NHS Trust

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