"A new hospital with no staff"
About: Northumbria Specialist Emergency Care Hospital Northumbria Specialist Emergency Care Hospital Cramlington NE23 6NZ
On the 3 emergency visits we have had with my father I have been disgusted!
First trip my poor father was not give pain relief for 9 hours as there is no on site Pharmacy and very little drugs etc to go round
When asked for dressings for his foot we were told they didn't have any, my poor father in a complete state and in agony
Second visit we waited nearly a full day to be sent home with my fathers medicine as again no on site pharmacy so had to be courier from somewhere else 3rd visit was the most stressful by far
My father at this point was so so poorly and no hope, put on a ward from resus (resus were amazing)
Once on the ward my poor father was left for 2 hours with wires from resus wrapped around him after being basically rolled into bed, in such distress and pain
We asked for 2 full hours and constantly told there was an emergency going on elsewhere so all staff were busy
My poor father was in severe pain
Till we went looking for a doctor ourselves who knows how much longer we would have been left
The staff we got on day two were fantastic I can't thank them enough for treating my father but the opening care was horrendous and I will be writing a complaint
This hospital in my opinion is not ready to treat cases such as my dads and don't have the staff in place to cope
Walking around the hospital to get water etc there are no staff to be seen anywhere, so many patients and so little staff
Staff are very few and I find this very worrying for a hospital of this size that is dokey for 999 calls
I only pray I never have to dial 999 and be blue lighted over to this hospital
I would never ever tell anyone to come to your hospital
New fangled hospital, big and shiny with no idea!