"Worst parking attendent"

About: Newham General Hospital

I'm wiring the review in regards to a specific incident that took place less than 30 minutes ago m, I'm a delivery driver went to deliver food for the NHS staff, as I do regularly, i parked up on an ambulance bay as I was only going to be 2 minutes as the staff will come and collect the food.. I was told to move my car from the bay which I did then the car park Attendent started hurling abusive language towards me and swearing , this was witnessed by the staff who apologied to me they also explained I was here only for a few minutes to drop off food but they continue to abuse me and the staff , when I asked for their name they started to get aggressive smashing their fists against their chest and swearing at me. They also radio to call security saying I was been aggressive, further more they were swearing at me again.!

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Responses

Response from Newham General Hospital

Thank you for raising this incident with us. We are very sorry that you experienced this type of behaviour from a member of our staff. Our staff should behave in a professional and respectful manor at all times.

We will try to look into this incident with the information you have provided but it would be very useful to have more detailed information. So that we are able to address this please contact our PALS Team on 020 3594 2040 or by email: pals@bartshealth.nhs.uk

Kind regards

Barts Health NHS Trust

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