"The consultant had always read ..."
About: University Hospital Of North Tees University Hospital Of North Tees Stockton-on-Tees TS19 8PE
Posted by Jax32 (as ),
What I liked
The consultant had always read my notes and new the situation before coming into the room which saved me having to continually repeat. I was able to say the treatment that I wanted and when I wanted and the consultant did everything possible to make it happen. Have to go in for surgery in 3 weeks so was sent to the pre-assessment centre. This service was excellent, was given the opportunity to ask any questions and was given lots of time to go through everything in detail. As it's school holidays I had to take my children and the staff where lovely to them and kept them entertained for me while having some tests done. Truly excellent service.
What could be improved
Shorter wait time in Gyne department
Although I live in Stockton I have to have my surgery at Hartlepool, feel a little nervous about that as I have no experience of Hartlepool. Would have preferred to have continuity of care at Stockton.