"Hospital feedback"

About: King George Hospital

The staff at the A and E department for initial assessments are incompasionate, rude and inefficient. I waited for one and a half hours only to find out that they did not register me. The nurse gave out cards and told patients to sit and wait. When we confronted the nurse they just said go see your GP.

The service and organisation is so poor that it looks as though no one is really taking any notice of the complaints.

Story from NHS Choices

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Response from King George Hospital

Thank you for leaving your comment on NHS Choices. I am anxious to hear about your experience, and am taking notice of your complaint. I want to make sure this investigated so please contact me through our PALS team on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours sincerely

Nadeem Moghal Medical Director

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