I have been visiting The hospital routinely for over 6 months now and routinely have to wait for anywhere between 30 mins - 1hr for my appointment - In fact, I am writing this review while I am waiting to see the doctor. I have already been waiting for 50 minutes.
Staff are fantastic although on my first visit I did witness a nurse burst into tears saying they couldn't take it any more - the nurse was quickly ushered away by a colleague. The first doctor I saw was not very understanding and did nothing to really help me with my condition, which put my treatment back a few months as you have to wait so long to get another appointment. Luckily the second doctor was much more helpful and prescribed my the correct course of treatment - the nurse was lovely and I can not thank them enough for their help and understanding.
Like all hospitals, Altrincham is doing it's best and the building and facilities are clean and new. However they must do something about the waiting times - how can you plan your day/evening around an appointment when it may take you up to a hour to get in? I have had to change appointments of my own due to the delays and have lost clients as a result. I understand some circumstances are out of the control of the staff but for this to be happening week after week shows that there is an issue that needs to be rectified when it comes to appointment times.
I have now been waiting for my appointment for over a hour in the time it has taken me to write this review.
"Very long waiting times -"
About: Altrincham General Hospital Altrincham General Hospital WA14 1PE
Posted via nhs.uk
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