About: Watford General Hospital

After visiting Children's A & E with my child I was convinced by the senior nurse that an appointment was made for us to the see the Specialist. After waiting for a month and getting nothing in the post about an appointment , I called them and the staff told me about making an appointment for my child and that I should be patient.

After a further two weeks I decided to call the specialist department myself, only to discover that no appointment had been made. All the while my child's situation kept getting worse!

I am very disappointed that staff would fob people off get patient's off their back with no regard to patients' health. Stay away from the hospital if you can afford to.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Watford General Hospital

We are sorry to learn that your experience of our hospital was not as expected.

If you would like us to investigate this matter further on your behalf, please contact our colleagues in the Complaints Department on 01923 217866.

  • {{helpful}} of {{total()}} people think this response is helpful