"Suffering from both Rheumatoid and Osteo arthritis"

About: Stepping Hill Hospital

Although it took a little time to finally determine my problem (which I believe is normal in these cases especially as they have to prescribe the patient some very strong medication) we finally got there and I am very happy that I now have very little pain at all.

The staff are always very kind and friendly and it is always a pleasure to be dealt by them.

There is also now a system whereby the reception before you leave give you a date when your next appointment will be which is very useful as you know where you are and can plan ahead.

You cannot put a price on being out of pain and I cannot put into words how grateful I am.

Story from NHS Choices

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Responses

Response from Stepping Hill Hospital

Thank you for taking the time to provide such lovely feedback. I will make sure that the staff are aware of your comments.

Kieren Done

Complaints and Customer Service Team Manager

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