"Made to feel like a hypochondriac"

About: The Great Western Hospital

I saw a Consultant recently for a consultation. They did a very good job of being, condescending, rude, and obnoxious. They clearly hadn't read my file. Didn't ask of any other conditions I had. I've waited for this appointment for a long time, and I left it feeling very disappointed.

Story from NHS Choices

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Response from The Great Western Hospital

We are sorry to hear your recent experience did not meet your expectations.

We take concerns seriously and are keen to investigate and take action as appropriate.

If you would like us to look into this further, please contact our Patient Advice and Liaison Service by emailing pals.team@gwh.nhs.uk or calling 01793 604031.

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