I'd like to thank all the staff who treated me; from the consultant, the surgical team in theatre, the ward nurses and ancillary staff, the physiotherapists, the radiologist as well as the porter, and really anyone I came into contact with during my 3 night stay.
It was my first hospital admission as well as being my first major operation and I was extremely impressed with the level of care I received across the board. I've had considerable contact with hospitals in my professional past working within Social Care and have always appreciated that the NHS can only provide a good service if the staff are able to work together and share a common goal, but it's also about how you provide that service and the interface between each staff member and each patience.
Orpington provides a specialist orthopaedic service and is a small hospital by today's standards and all this helps towards providing a better service and a higher level of personal care.
I felt well cared for and safe. I had faith in the doctors and nurses throughout the process. Everyone was very attentive and readily available.
Thank you so much.
"Knee replacement operation on 9/10/15"
About: Orpington Hospital Orpington Hospital BR6 9JU
Posted via nhs.uk
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