"My aunt is receiving the highest level of care"

About: Coathill Hospital

(as a relative),

I would just like to comment on the fantastic care my aunt has received for the last 4 months at Coathill Hospital Coatbridge [Glenmore Ward]. I would like to say a big thank you to all the Glenmore staff for their outstanding care and professional service they have shown to my aunt since her admission in June of this year. This is reassuring to me and all the family that she is receiving the highest level of care. Once again a big thank you to all the staff.

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Responses

Response from June Delaney, Senior Nurse, Medicine, Monklands Hospital, NHS Lanarkshire

picture of June Delaney

Dear Ford

Thank you for taking time to post your compliments on the care your aunt is receiving in Glenmore Ward. I will take great pleasure in passing these on to Sister Mccreaddie and her ward team, who will be delighted by your acknowledgment that their care and professionalism is of the highest standard. We constantly strive to improve and enhance our standards of care and it is very rewarding to have such positive feedback.

I hope your aunt continues to be pain free and comfortable. Please do not hesitate in contacting me at any time, should you require anything further.

Warmest Regards

June

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