"ward 10"

About: The Royal Victoria Infirmary

My daughter stayed on ward 10 recently they were supposed to re infusion her blood after operation and didn't .On 3 or 4 occasions they didn't dispence her regular medication correctly .On her third night after operation one of the night staff was particulaly abrupt with my daughter who has special needs. The rest of the staff were ok but I would say only 3 stood out

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Response from The Royal Victoria Infirmary

Thank you for taking the time to leave your feedback. We are very sorry to hear you had such a poor experience and we would be most grateful if you would contact our Directorate Manager, Jane Gibson directly on 0191 2825261 so that she can discuss with you further and look into the matters you have raised.

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