"General poor performance"
About: Lister Hospital Lister Hospital Stevenage SG1 4AB
Posted by Ben Kennedy
Without going into a rant, my wife has left this hospital feeling treated worse than a prisoner. There was many factors, but the main reason is the general lack of patient care and communication. We can appreciate that it's a busy environment, however, it's not difficult to pop a head round a door and ask if everything is ok once in a while...
My wife was transferred from Kings Lynn QE, and had a 48hour stay. In this time, I did 2 days travelling, equating to 300 miles. During the out of hours timings, my wife was alone, with no visual entertainments, not even a basic magazine. All she wanted was some company. Instead she was put in an individual room, away from other patients, and left to fend for herself, with very minimal contact from a nurse.
This was our first and will be our last ever experience of this hospital, at least until dramatic changes to patient care is improved.